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LuckyTwice Casino Terms and Conditions

Welcome to Lucky Twice Casino. By accessing or using our platform at www.LuckyTwice Casino.com, you agree to be bound by these Terms and Conditions. We strongly encourage you to read this document carefully before registering an account or placing any bets. At LuckyTwice, we are committed to providing a transparent, fair, and secure gaming environment for all our players. These terms govern your relationship with us and outline the rights and obligations of both parties.

1. General Provisions

These Terms and Conditions apply to all users of Lucky Twice Casino, including visitors, registered members, and VIP players. By creating an account with LuckyTwice Casino, you confirm that you have read, understood, and accepted all terms set out in this document. We reserve the right to amend these terms at any time, and continued use of our services following any changes constitutes your acceptance of the updated terms.

  • You must be at least 18 years of age to use our services.
  • You confirm that online gambling is legal in your jurisdiction.
  • You agree to provide accurate and truthful information during registration.
  • We operate under a Costa Rica gaming license.
  • These terms are governed by the laws applicable under our licensing jurisdiction.

2. Account Registration and Eligibility

To access the full range of services offered at Lucky Twice, you must create a verified player account. We require each player to register only one account — duplicate accounts are strictly prohibited and may result in suspension or permanent closure. At LuckyTwice Casino, we take identity verification seriously to protect both our players and the integrity of our platform.

2.1 Eligibility Requirements

  • You must be 18 years of age or older.
  • You must not be located in a restricted or prohibited jurisdiction.
  • You must not be registered on any self-exclusion list.
  • You must provide valid identification documents upon request.

2.2 Account Security

At Lucky Twice, we expect you to keep your login credentials strictly confidential. We are not responsible for any losses resulting from unauthorized access to your account caused by your failure to maintain security. If you suspect any unauthorized activity, please contact us immediately via live chat or at email@luckytwice.support.

3. Deposits and Withdrawals

At LuckyTwice Casino, we support a wide range of payment methods to ensure convenience for all our players. These include VISA, Mastercard, Bank Transfer, iDEAL, Apple Pay, Google Pay, SOFORT, and a full suite of cryptocurrency options processed via CoinsPaid, including Bitcoin, Litecoin, Dogecoin, USDT, TRX, and XRP.

3.1 Deposit Terms

  • Minimum deposit: EUR/USD/GBP 20; USDT 5; BTC 0.0001; LTC 0.01; TRX 0.01; XRP 0.001; DOGE 1.
  • All deposits must be made from payment methods registered in your own name.
  • We do not accept third-party payments under any circumstances.

3.2 Withdrawal Terms

We process withdrawals as promptly as possible. Standard cashout time at Lucky Twice is 5–7 banking days, depending on your chosen method. The minimum withdrawal amount is 20 EUR/USD or currency equivalent. Our withdrawal limits are as follows:

  • Daily limit: 4,000 EUR/USD
  • Weekly limit: 8,000 EUR/USD
  • Monthly limit: 30,000 EUR/USD

If your winnings exceed 30,000 EUR/USD, we reserve the right to divide the payout into monthly instalments of up to 30,000 EUR/USD until the full amount is paid. Maximum cumulative profit on all casino games (excluding progressive jackpot wins) within a 24-hour period is capped at 50,000 EUR/USD for VIP users and 25,000 EUR/USD for non-VIP users. Any bets exceeding these caps within the same period will be void.

4. Bonuses and Promotional Terms

At LuckyTwice, we offer a variety of promotions, starting with our flagship welcome package: a 100% bonus up to £500 plus 250 Free Spins on your first deposit. No bonus code is required to claim this offer. Free Spins are credited in batches of 50 per day over 5 consecutive days and are valid on Lucky Trio Pots by Betora.

4.1 Welcome Bonus Conditions

  • Minimum qualifying deposit: £20 (or currency equivalent).
  • Maximum bonus amount: £500 (or currency equivalent).
  • Wagering requirement: 40x on all bonus funds and Free Spin winnings.
  • Free Spins are unlocked after wagering at least 1x your deposit.
  • Bonus validity: 7 days from the date of activation.
  • Maximum cashout from the welcome bonus: £5,000.
  • Maximum winnings from welcome Free Spins: £300 (or currency equivalent).

4.2 General Bonus Rules

We reserve the right to modify, suspend, or cancel any promotional offer at our discretion. All bonuses are subject to our standard wagering terms. We may also require identity verification before processing any bonus-related withdrawals. Abuse of our promotional system — including use of multiple accounts or coordinated play — will result in account termination and forfeiture of any related winnings.

5. Games and Fair Play

Our LuckyTwice Casino library features over 14,000 games from more than 60 software providers, including BGaming, Betsoft Gaming, Evoplay Entertainment, Endorphina, Fugaso, NetGame, Spadegaming, AvatarUX, and many more. We offer slots, live dealer tables, roulette, blackjack, baccarat, poker, keno, bingo, scratchcards, and progressive jackpots. Live casino games are powered by providers including LuckyStreak, Absolute Live Gaming, BetGames, and ICONIC21.

At Lucky Twice, all games are provided by certified third-party suppliers and use independently tested Random Number Generators (RNG) to ensure fair outcomes. We do not manipulate game results and are committed to maintaining the integrity of every gaming session.

6. VIP Program and Loyalty Rewards

Our LuckyTwice VIP program rewards dedicated players with exclusive perks across seven tiers: Bronze, Silver, Gold, Diamond, Sapphire, Malachite, and Iridescent. As you progress through the levels, we offer weekly cashback, enhanced loyalty point conversion, free spins, personalised account management, birthday rewards, higher withdrawal limits, and invitations to exclusive VIP events including travel experiences, sports events, and live shows.

7. Responsible Gaming

We at Lucky Twice are committed to promoting responsible gambling. We provide tools such as deposit limits, session limits, loss limits, and self-exclusion options to help our players maintain control. If you believe gambling is negatively affecting your life, we encourage you to reach out to our 24/7 support team via live chat or email at email@luckytwice.support. We also recommend seeking assistance from professional organizations dedicated to gambling support.

8. Prohibited Activities

When using our platform, the following activities are strictly prohibited:

  • Using automated software, bots, or any form of artificial assistance during gameplay.
  • Colluding with other players to gain unfair advantages.
  • Attempting to exploit software bugs or errors for profit.
  • Engaging in fraudulent transactions or chargebacks.
  • Registering multiple accounts to claim bonuses more than once.

We reserve the right to investigate suspicious activity and, where applicable, suspend accounts, void winnings, and report incidents to relevant authorities.

9. Limitation of Liability

At LuckyTwice Casino, we strive to maintain uninterrupted service; however, we cannot guarantee that our platform will always be free from errors or technical disruptions. We are not liable for any losses resulting from service interruptions, third-party failures, or circumstances beyond our reasonable control. Our total liability to you in connection with any claim shall not exceed the amount deposited by you in the relevant transaction.

10. Contact and Governing Law

If you have any questions regarding these Terms and Conditions, our team at Lucky Twice is available 24/7 via live chat on our website or by email at email@luckytwice.support. These terms are governed by the laws of Costa Rica, where our operating license is issued. Any disputes will be resolved in accordance with the applicable legal framework of that jurisdiction.

By continuing to use Lucky Twice Casino, you confirm that you have read and agreed to all terms outlined in this document. We thank you for choosing LuckyTwice Casino and wish you an enjoyable and responsible gaming experience.

Content updated: July 24, 2026